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FAQs

On this page, you can either read the answer OR we have made a series of informative videos about our frequently asked questions about fleet insurance. Each short video explains the answer to each frequently asked question in a clear and easy to understand format, to ensure you get the answers you require.

Please click on the links to watch the video of interest.

Why do I need fleet insurance?

A fleet insurance policy allows you to ensure that all of your vehicles are adequately insured under UK law. Covering all of your vehicles under a single policy can save you time and money.

What do I do if I have an accident?

If you are unfortunate to have an accident then call our claims department on 0845 094 0633. If the accident is not your fault you are covered up to £50,000 for uninsured losses also we can arrange for a replacement vehicle.

Do you offer breakdown cover?

Yes, we do offer breakdown cover under under a single policy. There are a number of levels of cover available and vehicles can be added or changed mid-term.

Can I have an ‘Any Driver’ policy and is there an age limit?

Generally all policies are on a 'Any Driver' basis however restrictions by age can be applied if needed. Name drivers is also an option available if required.

Can I insure vehicles that are not owned by the business?

Under a Fleet policy all the vehicles do need to be owned or leased by the company. If you are a sole trader or partnership we can accept vehicles that are owned to the principles and partners of the company.

I have a current fleet policy, how do I obtain a quote?

If you fleet policy is due for renewal we would require a copy of your confirmed claims experience we would need the past 3 years where applicable. We cannot provide you with an immediate quote as the fleet insurance market is very complex and each case is looked at from an individual basis and we generally need 48 hours to complete a full market search to find you the best deal.

How many vehicles can I insure with one fleet insurance policy?

We specialise in fleet insurance, offering policies that can cover three or more commercial or private vehicles. Our dedicated and vastly experienced team of advisers will give you friendly, personal service and professional advice.

What vehicle use is acceptable within fleet insurance policies?

We can consider almost any vehicle to use within your fleet insurance policy. These fleet insurance policies can either be single or multi vehicle types and based anywhere in the UK.

How do I get a fleet insurance policy?

Please complete our fleet insurance quote form and one of our experienced fleet insurance advisors will be in touch as soon as possible to discuss the fleet cover you need. Our dedicated account managers will discuss the cover you need for your fleet so we can provide the most competitive quote we can for your fleet.

Can I insure car fleet insurance & van fleet insurance on the same policy?

A huge benefit of a motor fleet insurance policy is that different types of vehicle can be placed on the same policy. We have many facilities for all types of vehicles to include Car Fleet Insurance, Lorry Fleet Insurance, HGV Fleet insurance, Van Fleet Insurance, Taxi Fleet Insurance, Haulage Fleet Insurance, Tipper Fleet Insurance and Courier Fleet Insurance.

We can provide mixtures of each of the above fleet insurance types.

Note that insureFLEET.com currently have competitive rates for carriage of own goods.

What types of cover can I get for my fleet insurance quote?

UK fleet insurance follows the same suit as all motor insurance and includes:

  • Comprehensive Fleet Insurance
  • Third Party Fire and Theft Fleet Insurance
  • Third Party Only Fleet Insurance

What additional features are available as part of a fleet insurance policy?

We try to tailor our fleet insurance policies to your exact requirements. By determining exactly what you want in your fleet insurance policy, we are more likely to find you the cover that is complete for your needs and competitive too.

Key benefits:

  • Free 24 Hour Claims Management Service
  • Free Legal Expenses Policy
  • Free like for like vehicles in the event of non fault accidents

Additional benefits include:

  • 24 hour claims assistance
  • Breakdown and recovery assistance
  • Detached trailer cover
  • Hazardous goods insurance
  • Introductory discounts
  • Medical expenses cover
  • No claims discounts
  • Personal effects cover
  • Replacement vehicles
  • Restricted driver discounts

What do I need to get a competitive fleet insurance renewal quote?

If you already have a fleet insurance policy and it is due for renewal then you should have the details of your existing fleet insurance policy. You should have been provided this from your current fleet insurance broker or fleet insurance company. This is important in order for an alternative fleet insurance quote to be obtained.

If you are requesting a quote for first time fleet insurance then ensure that you have as much driving written experience to provide insureFLEET.com in the form of current car, van, lorry No Claims Discount or equivalent company driving experience.

With our array of Insurance underwriters, our experienced fleet advisors will work hard to understand your needs and find the most competitive quote for you – ensuring it meets all your personal and business requirements.

Can I get an instant online fleet insurance quote?

It is very difficult to provide an online fleet insurance quote due to the fact that no fleet insurance policy is the same and needs to be tailored to your personal or company requirements.

We recommend that you either call us for a fleet insurance quote on 0333 202 3173 or fill out our fleet insurance quotation form and one of our fleet insurance experts will look into your fleet requirements and call you back with a competitive quote and discuss any policy features you require (break down cover, replacement vehicles etc)

Do you provide carriage of own goods insurance and goods in transit insurance?

The vast majority of fleet insurance policies are held by businesses – either small businesses carrying their own goods or businesses transporting goods in transit.

We provide comprehensive goods in transit insurance and carriage of own goods insurance.

This can include haulage, plant hire, vehicle hire, building merchants, construction, wholesalers, retailers, medical professionals… the list is vast

We also provide all commercial insurance policies, including shop insurance and indemnity insurance

For a full list, please visit www.countyins.com or call our commercial insurance team on 01260 273 272.

Can you do family fleet insurance?

insureFLEET is now insuring more and more families for fleet insurance than ever before. A growing number of families have 3-5 (and more) vehicles, especially if they are self employed or running their own business – and a family fleet insurance policy will save both time and money, with one simple renewal date. These polices are available for private use also.