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Inevitably, accidents can occur as our roads get busier and more congested. While it can be a distressing experience, it's crucial to stay calm and follow essential steps to successfully claim on your fleet insurance policy. By remaining composed and following the correct process, you can accelerate your claim and get your fleet vehicles back on the road as quickly as possible.

How to make a claim

As our roads get busier and more congested than ever before, accidents will inevitably happen. We know it can be a traumatic experience to be involved in an accident, but it’s important to stay calm and follow our important steps to make a claim.

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If your accident is a serious accident, the police and emergency services will be called. They will take all the necessary details and provide you with an incident number. If your accident is less serious it will be up to you to collect all of the necessary information – you will need names, addresses and insurance details from everyone involved. Make sure you do this at the scene and take any witness contact details too.
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Contact Kindertons

Call Kindertons Accident Management
0343 506 6410

(24 hour claims line)

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Kindertons Accident Management

Insure Fleet have partnered with Kindertons Accident Management to handle our clients claims. No need to call us directly, Kindertons will issue you with a dedicated claims handler who will do all the work for you.

If you're in a non-fault accident, Insure Fleet can provide a policy with Kindertons which offers up to £50,000 of legal cover. This will help you to recover damages for injuries and claim back any loss in earnings. If you have a non-fault accident, Kindertons will pick up your vehicle and deliver a replacement vehicle within 24 hours or less. If your vehicle can’t be repaired, you can keep your hire vehicle until your settlement arrives.

Please note that the Legal Expenses policy must be purchased at the same time as your Fleet Insurance policy and cannot be purchased after the event of an accident.

To find out more about Kindertons please visit